Principles
The messaging used throughout the app must:
- Be relevant, understandable and actionable (Material.io)
- Remain consistent
- Use standard phrases
Provide ‘click here’ type functionality when messaging connects to an action:
- Link text must be in bold and underlined - see Typography.
- Link must open a new page or pop up
Standard Messages
Patient Lookup
- Scan patient barcode or enter NHS Number below
- Scan patient barcode or enter Hospital Number below
- Don’t know NHS Number?
- Don’t know Hospital Number?
General Notifications
- You have notifications that require attention
- Please acknowledge
PIN Entry
- Enter your PIN
Forgotten Details
- Forgotten your details?
Filter
- Filter results
Non-clinical Information
- Patient information (non-clinical)
Clinical Information
- Patient information (clinical)
No Search Results
- No search results found - Please try a different search
Third-party Site
- Warning - This link will open an external website
Error Messages
Provide error messages as pop ups, with heading and body text and two action buttons
See Pop Ups and Buttons for details.
Invalid Patient ID
- Invalid patient ID – Please enter a valid patient ID
- Invalid NHS number – Please enter a valid NHS number
- Invalid National Insurance number – Please enter a valid National Insurance number
- Invalid hospital number – Please enter a valid hospital number
Patient Not Found
- Patient not found – The patient could not be found, please try again. Patient ID: XXXXX
Invalid Email Address
- Invalid email address – Please enter a valid email address
- Invalid email address – Please contact the administrator
- Invalid email address – Please register an account
- Invalid email address – Please register an account or contact the administrator
Invalid Password
- Invalid password – Please enter a valid password
- Invalid password – Please reset your password using the forgotten password button
Patient Results
- Unsupported device - You must use a tablet or computer to view this result
Notification
- You have notifications that require attention
Pop Up
Present pop up messages with heading and body text. See Pop Ups.
Depending on the action available, pop ups must contain one or two action buttons, which must use the following terms in the order shown:
- No and Yes
- Cancel and OK
- Back and Confirm
- OK
Non-clinical Information
- Please note – This information has not been entered into the clinical record
Submit Data
- Submit - Are you sure you want to submit this entry?
Delete Data
- Delete – Are you sure you want to delete this entry?